Frequently Asked Questions

Frequently Asked Questions

1. What makes Arth Couture garments unique?

At Arth Couture, each piece is crafted using authentic, premium-quality fabrics sourced from across India. Our garments feature meticulous detailing and fine craftsmanship, combining timeless Indian tradition with modern elegance. We focus on comfort, quality, and heritage every piece is designed to feel as good as it looks.

2. Are your products handmade?

Yes, many of our garments are handcrafted by skilled artisans, involving hand embroidery, hand-finishing, and traditional techniques passed down through generations. We take pride in preserving India’s rich artisanal heritage.

3. How do I know my size?

You can refer to our detailed size guide available on each product page. If you need personalized assistance, feel free to reach out to us via WhatsApp or our Contact Us form we’re happy to help you find the perfect fit.

4. Do you offer custom fittings or alterations?

Currently, we offer standard sizes only. However, we are working on launching custom fit options soon. Stay tuned by subscribing to our newsletter or following us on Instagram for updates.

5. What is your return and exchange policy?

We offer returns or exchanges within 7 days of delivery for unused, unworn items with tags intact. For detailed information, please visit our Return Policy page.

6. How long will it take to receive my order?

Orders are typically dispatched within 3–5 business days. Delivery time varies based on location and courier services, but you can expect your package within 7–10 business days for domestic orders.

7. Do you ship internationally?

Yes, we offer worldwide shipping. International shipping rates and delivery times will be calculated at checkout based on your location.

8. What payment methods do you accept?

We accept all major credit/debit cards, UPI, Net Banking, and wallets via secure payment gateways like Razorpay and Stripe.

9. How can I track my order?

Once your order is shipped, you will receive a tracking link via email or SMS. You can also log into your account on our website to view your order status.

10. How can I contact Arth Couture?

You can reach us through our Contact Us page, email us at arth.couture.ar@gmail.com , or connect with us via WhatsApp or Instagram DM. We’re here to help you with anything you need.

Return & Exchange Policy

At Arth Couture, we take great pride in the craftsmanship and quality of our garments. Each piece is created with care, and your satisfaction is important to us. If for any reason you are not completely happy with your purchase, we offer a simple return and exchange process.

Eligibility for Returns & Exchanges

  • Items must be returned within 7 days of delivery.

  • Products must be unused, unworn, unwashed, and in their original condition with tags intact.

  • Returns are only accepted for non-discounted (full-price) items. Sale or discounted items are final sale and not eligible for return.

  • Customized or altered garments are non-returnable.

How to Initiate a Return or Exchange

  1. Email us at arth.couture.ar@gmail.com or WhatsApp us with your order number and reason for return.

  2. Our team will guide you through the next steps, including shipping instructions.

  3. Once we receive and inspect the item, we will issue a store credit or initiate an exchange.

Please note: Return shipping costs are borne by the customer unless the item received is incorrect or damaged.

Damaged or Incorrect Orders

If you receive a damaged or wrong item, please contact us within 48 hours of delivery with photos of the product and packaging. We will arrange a replacement or full refund (including shipping).

Refunds

We currently offer store credits only for eligible returns, which can be used for future purchases. Refunds to original payment method are provided only in case of damaged or incorrect items.